Privacy Policy

Last updated: October 18, 2026

At Jiva Soft Marketing (“we”, “us”, “our”), we respect your privacy. This Privacy Policy explains what information we collect through this website, how we use it, and the choices you have.

Information We Collect

Information you give us. When you submit our contact form, we collect your name, email address, phone number (optional), the service you are interested in, and the message you write. If you contact us by email or phone, we also keep the details you share with us.

Information collected automatically. Like most websites, our site and hosting may automatically record technical information such as your IP address, browser type, device, pages visited and the date and time of your visit. This helps us keep the site secure and working properly.

How We Use Your Information

  • To respond to your enquiries and provide information about our services.
  • To discuss, plan and deliver SEO, social media, paid advertising and call center / BPO services you request.
  • To maintain, secure and improve our website.
  • To comply with legal obligations and protect our rights.

We do not sell your personal information.

Cookies

This website uses cookies and similar technologies that are needed for it to function, such as keeping you logged in (for site administrators) or remembering form behavior. If we add analytics or advertising tools in the future, they may set their own cookies. You can control or delete cookies through your browser settings, but some parts of the site may not work as expected if you block them.

Sharing Your Information

We only share personal information when it is necessary to run our business and serve you, for example with:

  • Service providers who help us operate the website, host data or send email, and who are required to protect your information.
  • Authorities or other parties when required by law or to protect our legal rights.
  • A successor business, if we are ever involved in a merger or sale of our business.

Third-Party Links

Our website may link to third-party sites, such as our social media pages. We are not responsible for the privacy practices or content of those sites, and we encourage you to read their policies.

Data Retention and Security

We keep your information only as long as needed for the purposes described in this policy, or as required by law. We use reasonable technical and organizational measures to protect your information, but no method of transmission or storage is completely secure.

Your Choices and Rights

Depending on where you live, you may have the right to access, correct or delete the personal information we hold about you, to object to or restrict certain uses, or to withdraw consent. To make a request, please contact us and we will respond within a reasonable time.

Children’s Privacy

Our services are intended for businesses and are not directed at children under 13. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date above shows when it was last changed. Continued use of the site after an update means you accept the revised policy.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please reach out through our contact page.